Frequently Asked Questions

General Setup
Home
Profile
Resume
Photos
Appearances
Audio/Video
Contact

How do I activate my Workbooklive Website?

• Log into Casting Workbook and click on "CREATE YOUR WEBSITE NOW"

How do I access my Workbooklive Website and make changes?

• Log onto your Casting Workbook account and click on "CREATE YOUR WEBSITE NOW" from the Main Page or visit your website at http://YOURSITENAME.workbooklive.com (i.e. johnssite.workbooklive.com). You will need your Casting Workbook ID and Passcode to access your Workbooklive Website.

How do I turn my website off (take it offline) for maintenance or while I am making changes?

• Click on MY SETTINGS and select the site status (online or offline). Don't forget to click on SAVE SITE SETTINGS.
  

How do people visit my site? OR What is my Website Address?

• Visit your website at http://YOURSITENAME.workbooklive.com YOURSITENAME is the website name you chose when you set up your account. (i.e. maryssite.workbooklive.com.) Remember that you should not put the letters "www" anywhere in your site address.

My site visitors are seeing the message "The site YOURSITENAME.workbooklive.com is temporarily unavailable. If this is your site, login above, and click on my settings to set up your site.”  How do I make my site available?

• Click on MY SETTINGS and choose the site status "ONLINE". Don't forget to click on SAVE SITE SETTINGS.
  

How do I change my Workbooklive Website name?

• You can't change your website name.  Once you have chosen a name and it has been accepted by the system it cannot be changed.

How do I change my displayed Actor Name?

• Click on MY SETTINGS and enter your new actor name. Don't forget to click on SAVE SITE SETTINGS.
  

What is the difference between VIEW SITE mode and EDIT SITE mode?

• VIEW SITE mode allows you to see your site exactly the way a visitor does. This is a great way to proof your site (check for spelling errors and photo choices) before you put it online. EDIT SITE mode allows to to make changes to your site (choose your template, edit text and choose photographs).   
  

How do I switch between VIEW SITE and EDIT SITE mode?

• Click on either "VIEW SITE" or "EDIT SITE" at the top of the Workbooklive Screen.  This will switch you back and forth between View and Edit Modes.
  

What is the Home Page and Welcome Message?

• The Home Page is the first page your visitor will see when they access your site on the internet.  The Home Page contains your displayed Actor Name, Photo(s) and a Welcome Message that you create.  Visitors can also click on links that will connect them to other pages on your Workbooklive Website such as Profile, Resume, Photos, Audio/Video (if purchased) and your contact information. For more information please see the section entitled HOME PAGE QUESTIONS.
  

What is the Profile Page and Profile Text?

• The Profile Page displays selected "statistic" information such as height, weight, hair, eyes, union etc.  There is also space to display a photo and for you to enter additional text.  If you want to have both a bio and a resume on your Workbooklive Website, you can create and display your bio here. For more information please see the section entitled PROFILE PAGE QUESTIONS.
  
  

What is the Resume Page?

• The resume page can either display your Casting Workbook Resume (which is automatically updated whenever there is a change on Casting Workbook) or another resume that you type. For more information please see the section entitled RESUME PAGE QUESTIONS.
  
  

How do I choose or change my website design template?

• Click on MY SETTINGS and select one of the 9 templates available to you. Don't forget to click on SAVE SITE SETTINGS.
  

How do I select my home page photo(s)?

• Click on MY SETTINGS and select the photo(s) you want to appear on your home page.  The template you choose will determine how many photos will appear on your home page. You can choose any photo that is contained in any of your photo albums including your stored images.
  

How do I enter/edit my Home Page Welcome Message?

• While in Edit Mode, click on Home and then the "edit" link (the top right corner of the text area).  You can type whatever text you want to appear on your home page by entering it in the text editor window. You can change the text style by selecting font, size, colour fill etc.  Don't forget to click "save" when you are finished.
  

How do I add or edit my Stats to my profile?

• While in Edit Mode, click on Profile and select the "edit" link in the top right corner of the PROFILE box.  Enter your information into the "edit Profile area screen" by making your selections.  Don't forget to click "save" when you are finished.

How do I change my profile Photo?

• While in Edit Mode, click on Profile and select the "edit" link in the top right corner of the PHOTO box. Select the photo you want to use from the drop down menu.  You can choose any photo that is contained in any of your photo albums including your stored images.  Don't forget to click "save" when you are finished.
  

How do I change my Profile Text?

• While in Edit Mode, click on Profile and select the "edit" link in the top right corner of the text box located below the PROFILE text  box. You can type whatever text you want to appear on your profile page by entering it in the text editor window. You can change the text style by selecting font, size, color fill etc.  Don't forget to click "save" when you are finished

How many resumes can I display on my Workbooklive Website?

• Only one, you can either create a new resume or borrow one from your Casting Workbook account. If you use your Casting Workbook resume, your Workbooklive resume will automatically update whenever you or YOUR agent make a change to your CWB resume. Don't forget there is also space on your Profile page where you can enter a bio or other text information.

How can I make my website show my Agency Resume?

• While in Edit Mode, click on Resume and "edit". Select "Display Resume From" and select froM the available options. If you are not represented, choose "Display Resume from Talent Scout". Don't forget to click "save" when you are finished.

How do I create a Workbook Live resume?

• While in Edit Mode, click on Resume and "edit". From the drop down box select "Make Your Own Resume". The page will automatically refresh and you will see a workspace where you can now create and edit your Workbook Live resume. Don't forget to click "save" when you are finished.
  

How can I edit my Workbooklive Resume?

• While in Edit Mode, click on Resume. After the resume loads click on "edit".  When the page refreshes you will be able to begin typing and editing your existing Workbooklive Resume. Don't forget to click "save" when you are finished.
  

Will my Workbook Live Resume ever appear on my CWB account?

• No. Your Workbook Live Resume is completely independEnt and cannot be seen by Your Agent or Casting Directors when viewing your Casting Workbook Portfolio.

How many photos can I display on my Workbooklive Website?

• There is no limit.  You can upload as many photos as you want.  

Is there an easy way to copy my CWB photos to my personal website?

• When you first activate your Workbooklive account all CWB photos will automatically be copied to your Workbooklive Website. If you want to add more photos to your Workbooklive Website you need to upload them using the photo album uploader. Remember that your CWB account can only hold 16 photos, but your Workbook Live account has no maximum.
  

What is the difference between the PRO PICS, FAN PICS, SET PICS or STORED IMAGE photo albums?

• PRO PICS, FAN PICS & SET PICS are all photo albums that can be seen by your visitors.  The STORED IMAGE album is a holding space for photos that you may want to display on your home page or profile page. They cannot be seen unless you assign them to either the home or profile page. This is a terrific place to upload artistic photos that you don't want included in your public albums but may choose to put on your Home or Profile Pages.

What are Captions or Photo Credits?

• You can add special information about your photographs that will appear below your photos on your Workbooklive Website.  Photo captions can be a funny phrase or information about the time, place or date the photo was taken.  The Photo Credit is usually the name of the photographer.  To add this information you need to be in Edit Mode and click on Photos.  Look to the bottom of the page where you will see your 4 photo albums.  Find the photo album you want add information to and click on "Edit Album".  Make sure you click the SAVE button when.

What does "Make Album Cover" mean?

• Every photo album (PRO PICS, FAN PICS, SET PICS or STORED IMAGES) has one photo that appears on your Photo page as the Main Photo for the album. You can select which photo you want to appear as your photo album cover by editing the photo album. While in Edit Mode, click on Photos. Look to the bottom of the page where you will see your 4 photo albums. Find the photo album you want to change the album cover for and click "Edit Album". Select "Make Album Cover" beside the photo you want to become the cover photo for this album. Don't forget to click "save" when you are finished.

How do I "Turn Off" a photo so it does not appear on my Workbooklive Website

• Photos that appear in your PRO PICS, FAN PICS or SET PICS can always be seen by your visitors.  If you no longer want a photo displayed you will need to delete it from your album.  While in Edit Mode, click on Photos.  Look to the bottom of the page where you will see your 4 photo albums.  Find the photo album you want to delete the picture from and click "Edit Album".  Find the photo you want to delete, select "Delete Photo" click the SAVE button.
• Home Page and Profile photos are selectable.  In order to "Turn Off" a photo that appears on your Home Page or Profile, you will need to edit these pages.    

How do I upload new photos to my Workbooklive Website?

• While in Edit Mode, click on Photos.  Look to the bottom of the page where you will see your 4 photo albums.  Find the photo album you want to add to and select "Add More Photos".  Wait a moment while the java uploader starts.  Choose the folder or drive on your computer where your photos are located.  After you choose the folder your photo files will display in the upper right window.  Drag the photos you want to upload into the lower window.  When you are finishing making your selections click the UPLOAD button.  Depending on your photo file sizes this process may take some time.
• When you see the "Upload Complete" message click on OK and you will be returned to your photo album and you will see your newly uploaded photos.  You can also enter a photo caption or photo credit at this time or go back and add this information later.  Don't forget to click "save" when you are finished

Where do I send my photos so I can have them uploaded to my Workbooklive Website.

• Actors can upload their photos directly to their Workbooklive Website using the album photo uploader right from their computer. Casting Workbook does not offer photo upload services for Workbooklive Websites.

What are Appearances?

• Appearances are upcoming events where you will be seen on TV, in the movies or in a live stage production. Appearances are created in Now Appearing, a Casting Workbook marketing tool available to all actors and agents. Now Appearing is a searchable database where Casting Directors and Agents can track upcoming performer appearances. Casting Workbook randomly displays 3 scheduled appearances on the main website page which change after every page refresh.

Why would I add Appearances?

• Now Appearing is a free promotional tool for actors and agent's performers. Agents and Casting Directors can search appearances and monitor or find out more about your scheduled performances. Casting Workbook also promotes actors by randomly listing three actors with appearances on the front of the website. Appearances change with every page refresh.

Is it necessary to have appearances on my workbooklive website?

• No. If you do not have any appearances created in the system, your website will not display the "Appearances" Link. If you do have appearances created in the system, the link will automatically display.

What type of appearances can be promoted?

• Film, Television, Theatre and Commercial appearances can be entered into the Now Appearing System.

Who can enter a performer appearance?

• Either the performer or the performer's agent can enter an appearance.

Who can see Now Appearing Information?

• Members of the public, agents and casting directors can search and view appearances.

Can members of the public see my personal contact information?

• For Actors represented by agents, only agent contact information can be seen unless you show personal information on your resume. For self-represented or non-represented actors, personal contact information may be shown.

How do I add an appearance?

• Log in to your Casting Workbook account at www.castingworkbook.com by clicking on Actor/Model "Login Here".You will need your Casting Workbook ID and Passcode to access your Casting Workbook Account. Select "NOW APPEARING" and "add appearance".

How do I delete an Appearance?

• While in Edit Mode, click on "Appearances". Find the appearance you want to delete and press the "edit" link. Click on "delete" and click the "OK" button on the pop-up confirmation screen.

How do I turn off Appearances?

• In order to turn off appearances on your website you must delete all appearances that have been created for you. Remember that both you and your agent can create appearances so check with your agent before you delete appearances that they may have entered. While in Edit Mode, click on "Appearances". Delete all appearances by pressing the "edit" link beside each appearance, click on "delete" and click the "OK" button on the pop-up confirmation screen. Once all appearances have been deleted the "Appearances" link will no longer appear on your website.

How do I edit an Appearance?

• Log in to your Casting Workbook account at www.castingworkbook.com by clicking on Actor/Model "Login Here". You will need your Casting Workbook ID and Passcode to access your Casting Workbook Account. Select "NOW APPEARING" and "my appearances".

How do I upload Audio or Video to my Workbooklive Website?'

• Audio and Video is shared from your Casting Workbook Account.  Any video that is available in your CWB Portfolio can be viewed by people visiting your Workbooklive Website. To add more audio or video, please contact your local Casting Workbook office.
  

Is it possible to upload video that will only appear on my Workbooklive Website?

• No.  At this time all audio and video is shared between your Casting Workbook Account and your Workbooklive Website.
  

What contact information can I show on my Workbooklive Website?

• You can show personal contact information and/or agent contact information.

How do I update my contact information on my Workbooklive Website?

• While in Edit Mode, click on Contact. After the resume loads click on "edit".  When the page refreshes you will be able to begin typing and editing your existing Workbooklive Resume. Don't forget to click "save" when you are finished.